Service
is easier said than done.

Today, booking air, car, and hotel reservations can be confusing and time consuming.

History of TravelPlex.
In 1987, John Heimburger, Sr., working as a Mid-Market Sales Manager was calling on corporations relative to an industry other than travel.  During that time, he heard the rumblings of dissatisfaction from organizations regarding corporate travel services provided by a handful of agencies.  In the great American entrepreneurial spirit, John set out to build a company that would be different; that would provide the quality of corporate travel services that seemed so desperately needed.

Upon investigating his options, John decided to acquire an existing agency with a reputation rather than build his company from the ground up.  John purchased a local franchised agency of the TravelPlex Company based out of Ohio.  After purchasing the franchise, he began improvising until he’d created a company that was delivering service far exceeding that of the stagnant, mediocre corporate travel service that had only been available before 1988.

Later, the parent company went out of business and John moved quickly to secure the TravelPlex name as his own.  John led by example and is well respected for ethical business practices, superior service, dedication to excellence, and valuing loyalty, experience and hard work. 

In 2004, TravelPlex was proudly selected by American Express, the oldest and largest travel management company in the world, to represent their business travel services.  Since that time, every year TravelPlex has earned the coveted American Express Representative Excellence Award.  In 2008, we also became a member of the Tzell Travel Group, the fourth largest travel management company in the United States. 

TravelPlex places the highest priority on the two distinct and equally important needs of our corporate clients.  For the individual traveler, we address convenience, comfort and safety.  For the corporation, we offer a broad product line of cost containment, meeting services and comprehensive travel management programs. 

Each day we are engaged in the continuing process of improving services for our clients. Our comprehensive travel management programs are a blend of the vast resources and capabilities of our giant travel management partners, and the personalized dedication and emphasis on quality you only find in a hometown agency.

In the same entrepreneurial spirit that built TravelPlex, we pledge to continue to provide the highest quality of corporate travel services that are still so desperately needed today.

Agent Experience.
In one word, TravelPlex American Express' specialty is "Experience".  Since 1989, TravelPlex has grown significantly through the careful selection and acquisition of successful travel agencies, most with 20 to 35 years of experience and the hiring of select seasoned travel agents.    Even today, TravelPlex American Express employs only experienced and professional travel agents, overall averaging 22 years of travel industry experience, our International specialists average 30 years of experience.  

TravelPlex has combined the experience and talent of St. Louis' best agents, ultimately creating a superior team to expertly service our clients.  Our extraordinary agents are the secret to providing our clients the "Value they demand and the Service they deserve".  


Controlling Your Bottom Line.
Every successful travel management program has to combine effective cost containment with superior levels of service.  Savings at the cost of service makes no sense.  Without cost controls, great service becomes immaterial.  TravelPlex American Express is committed to providing a strong solution for the consolidation of your travel account, matching high levels of personalized service with legitimate cost containment strategies.  With an average of 22 years of experience in the travel industry, our service professionals understand your business requirements.  By utilizing our price searching and verification processes, they check every reservation for savings, accuracy and convenience.  Based on our cost savings experience and cost avoidance programs with our existing customers, we have been responsible in directly reducing overall trip costs consistently.

By working with TravelPlex American Express you can:

Enforce your company's travel policies and gain better control over your travel expenses via our many data reporting tools.

Enable your travelers to book their trips with ease and savings through your own designated agent team, which ensures your travelers receive professional, personalized and proactive service.

Receive the latest technological tools, which will enhance all facets of our business relationship.  Products include:  a comprehensive low fare search engine, quality control and information processing software systems, a sophisticated e-ticket tracking program: a proprietary travel management reporting system and the choice of the
top two customizable online booking tools in the marketplace.

Greater Saving Opportunities.
Our partnerships with American Express Travel Network and the Tzell Travel Group bring industry clout, technological capabilities and sourcing expertise to drive savings across your travel program expenses.  Through competitive transaction fees, reducing air, car and hotel cost and driving change, we will uncover the hidden savings in your travel program, 

E-mail: sales@travelplex.com